Technology Support Specialist

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Covers CompTIA A+ Certification Exam 1001/1002

CompTIA A+ Certification

CompTIA A+ certification is an industry-recognized vendor-neutral credential designed to teach the skills required for entry-level IT professionals to work with networking, mobile devices, Windows Operating systems, hardware, and network troubleshooting; other OS and technologies; software troubleshooting, security, and operational procedures. The CompTIA A+ certification introduces candidates to the essential IT domains. The CompTIA A+ certification is a mandatory hiring requirement for a variety of entry-level IT jobs and considered as the mark of a skilled entry-level technician.

To get the CompTIA A+ certification, candidates have to pass the 220-1001 and 220-1002 (CompTIA A+ Core Series) exams.

A+ 220-1001 exam objectives

  • Hardware
  • Networking
  • Mobile Devices
  • Virtualization and Cloud Computing
  • Hardware and Network Troubleshooting

A+ 220-1002 exam objectives

  • Security
  • Operating Systems
  • Operational Procedures
  • Software Troubleshooting

Here are some of the key skills and knowledge areas measured in the CompTIA A+ certification exams:

  • Applying computer safety procedures and best practices
  • Understanding different types and features of motherboard components
  • Basics of computer and mobile devices, hardware, software, networking, and security
  • Understanding the working of multiple types of data storage devices and backup media
  • Identification of PC hardware, peripherals, and network components in a business environment
  • Implementing a variety of troubleshooting techniques to fix system errors and connectivity issues
  • Setting up and managing popular operating systems like Windows, iOS, Android, Apple OS X, and Linux
  • Installing and configuring input devices such as keyboards, mice, bio-metric scanners and touch screen

CompTIA A+ training program proves aptitude and proficiency in understanding the basic concepts of virtualization, customer support, deployment, and desktop imaging.

Katalyst provides study guides for the 220-1001 and 220-1002 exams. These cert guides will help you learn all the basic and advanced concepts required to pass the certification exams successfully.

On-Demand Course Access: 6 months
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